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Instructional Systems Design - ISD
Instructional Materials
Topic: 9-Instructional Materials

In individualized instruction, many of the instructional events carried out by the instructor with a group of students are now presented to the individual student through instructional materials.

The instructor's role is different, and even more important than in lockstep instruction. The instructor is still

  • the motivator
  • the counselor
  • the evaluator
  • the decision maker
  • responsible for each student's mastery of the objectives.

The delivery system and media selections: (p.238)

Three factors often cause compromise in media selections and the delivery system:

  1. availability of existing instructional materials
  2. production and implementation constraints
  3. amount of instructor facilitation during instruction

Summary by Susanne Hoepfl-Wellenhofer

When developing instructional materials consider:


1)       The three major components of an instructional package: 

  • Instructional Materials: They contain the content – either written, mediated or facilitated by an instructor (the content includes materials for the major objectives, the terminal objective, and any materials for enhancing memory and transfer).  Instructional materials refer to any preexisting materials that are being incorporated, as well as to those that will be specifically developed for the objectives. The materials may also include information that the learners will use to guide their progress through the instruction.
  • Assessments: All instructional material  should be accompanied by objective tests or by product or performance assessments. These may include a pretest and/or a posttest.
  • Course Management Information: There is often a general description of the total package, typically called the instructor’s manual, which provides the instructor with an overview of the materials. It might include the following:
    • tests and other information considered important for implementing the course.
    • student guidance templates
    • automated class listing
    • student tracking
    • online testing
    • project monitoring
    • grade book
    • a variety of communication and messaging mechanisms

      Special attention should be paid to the ease with which course management information can be used by the instructor or course manager.

2)       The evaluation criteria when selecting existing instructional materials:

a- Goal-Centered Criteria for Evaluating Materials: They are focused on the content of the instruction. Specific criteria in this area include:

  • congruence between content in materials and objectives
  • adequacy of content coverage and completeness
  • authority
  • accuracy
  • currency
  • objectivity

b- Learner-Centered Criteria for Evaluating Materials: They are focused on the appropriateness of instructional materials for the target group. The learner analysis documentation should provide the foundation for this evaluation. Specific criteria in this area include the appropriateness of the materials for the learners with regards to their:

  • vocabulary and language levels
  • developmental, motivation, and interest levels
  • backgrounds and experiences
  • special language or other needs 

c- Learning-Centered Criteria for Evaluating Materials: They are focused on the adequacy of existing materials (do they need to be adapted or enhanced prior to use?).  Materials can be evaluated to determine whether the following items are included and adequate/complete:

  1. preinstructional materials
  2. content sequencing and presentation
  3. student participation and congruent practice exercises
  4. feedback
  5. assessments
  6. follow-through directions for enhancing memory and transfer
  7. delivery system and media formats
  8. learning guidance to move students from one component/activity to the next..

d- Context-Centered Criteria for Evaluating Materials: They are focused on the appropriateness of existing materials for the instructional and performance context. Judge if existing material can be adopted; if not, you are in instructional materials development business. Criteria in this area include:

  • the authenticity of the materials for context and learners
  • the feasibility of the materials for settings and budget. Here examine the technical quality of existing materials with regards to:
    • packaging
    • graphic design and typography

    • durability

    • legibility

    • audio and video quality

    • interface design

    • navigation

    • functionality

A recent development in selecting existing instructional materials is the SCORM: Sharable Content Object Reference Model, which is a set of e-learning standards for interchangeability of learning objects (i.e. lessons or modules).

The theory of SCORM is that cost savings could be realized by distributing learning objects across agencies that teach the same learning outcomes.

The theory is promising and bears watching, but practice currently lags well behind theory. 


3)       Which types of learning components you would like to include:

·         Preinstructional activities (including objectives and review materials + motivational materials and activities)

·         Content (including examples and nonexamples of information, concepts, or skills that need to be learned)

·         Participation activities (for practice) and feedback on students' performance 

·         Assessment of learners’ mastery of new information and skills

·         Activities that enhance memory and transfer


4)       Which types of material you want to include in an instructor’s guide:

·         Information about target population

·         Suggestions on how to adapt materials (for older, younger, higher achieving, or lower achieving students)

·         Content overview

·         Intended learning outcomes

·         Suggestions for using the materials in a certain context or sequence

·         Suggestions for materials management for 

  1. individualized learning
  2. small-group learning
  3. learning-center activities
  4. classroom activities 

·         Retention and transfer activities:

  1. tests that evaluate performance on terminal objectives
  2. evidence of effectiveness of materials
  3. suggestions for evaluating students' work and reporting progress
  4. estimation of time required to use the materials properly
  5. equipment or additional facilities needed for the materials 

5)      If the designer

·         is the developer and the instructor: the whole process of materials development is rather informal.

·         is not the instructor: there might be teams – manager, ID designer, SME (Subject Matter Expert), materials developer and evaluator. Here a premium is placed on precision specifications and working it requires communication and collaboration skills. 

Great summary, Susanne!  The only thing I would add to your summary if I were going to give another designer advice for moving into the development of instructional materials is to have the performance objectives handy.  I found myself constantly refering back to them to keep focus on the conditions I had set and the specific content needed to meet the overall goal.  Also, I would tell them to make sure the materials facilitate the learning (measured by the info gathered in the learner analysis) and that they are conducive to transfer of skills to the actual workplace (or setting where the new skills will be used).   As a last thought, I would add (only because D,C&C mentioned it a few times throughout chapter nine) to remember that the drafts are just that, drafts, so as D,C,&C explain, there is no use in investing a lot of time and money on materials that will most likely be revised and updated (even after they are used in the instruction, but definitely before). 

Patricia Parada

Technical and Instructional Alignment  (By Dr. Ryan Watkins)

The focus of this lesson is on the development of "rough draft materials" for formative evaluation. It is often useful to think of these rough drafts with either "technical" or "instructional" alignment in mind. Let me explain...

If we want to create a rough draft (or prototype) to assess the technical alignment in the formative evaluation, then we want to develop a technical template that may be used throughout the instruction. For example, if we were creating web-based instruction this may be the "home page" that identifies features (e.g., discussion area, online help) that will be available to learners throughout the instruction. In the development of instruction not all of these features have to be fully functioning at the time of the formative evaluation, though at least partially functioning examples should be developed and available to learners during the formative evaluation. Similarly, in text-based instruction items such as a glossary or self-check assessment do not have to be fully developed, but they should be identified in detail within the introduction and/or instructions of the lesson and partially developed for the formative evaluation participants. During the formative evaluation you will assess the technical alignment by considering if these resources are required by learners, can learners access the necessary resources, what other resources may be required, and other related questions.

When we create a rough draft (or prototype) to assess the instructional alignment in the formative evaluation, then we want to develop a functioning module (or selection) of the instruction to be evaluated. In the formative evaluation we will assess this module to determine if it serves as an adequate template for the remainder of the lesson. The module may be related to a discrete objective or to multiple instructional objectives if a variety of instructional strategies were utilized. For web-based instruction this would include all of the educational materials as well as other instructional features available to learners (e.g., glossary of words, online resources, online help related to the module). Likewise, in text-based instruction you will want to develop a portion of your instructional materials to determine if instructional strategies, events, and activities work as desired.

In assessing both technical and instructional alignment you will want to consider issues related to visual literacy and graphic design as well.

Relevant Link:

Example of an Instructor's Package

Example of a Student Guide

Posted by Nada at 12:43 AM EDT
Updated: 05/05/09 1:15 AM EDT
Formative Evaluations
Topic: 91- Formative Evals

In the past, too often were instructors blamed for poor teaching and learners for poor learning when, in fact, the materials were not sufficient to support the instructional effort. This is why formative evaluation to newly developed materials, to selected and adapted materials, to instructor delivered instruction, and to combinations of these 3 presentation modes, is nowadays a must in order to ensure that instruction is properly implemented and managed! 

Formative evaluation is the collection of data and information during the development of instruction that can be used to improve the effectiveness of the instruction (Dick and Carey, p. 277; based on Cronbach, 1975 and Scriven 1967).

=> Formative evaluation is the process designers use to obtain data that can be used to revise their instruction to make it more efficient and effective (gathering information from learners in order to revise the materials before proceeding with the design process).

The emphasis in formative evaluation is on the

  1. collection and analysis of data
  2. revision of the instruction

[Two related activities that share many of the same principles as formative evaluation:  usability testing and rapid prototyping]

Three basic phases of formative evaluation: (p.279)

  1. One-to-one or clinical evaluation: the designer works with individual learners to obtain data to revise the materials
  2. Small-group evaluation: a group of 8 to 20 learners (who represent the target population) study the materials on their own and are tested to collect the required data
  3. Field trial: often 30 learners are sufficient. The emphasis here is on the testing of the procedures

The three phases of formative evaluation are typically preceded by the review of instruction by interested specialists who are not directly involved in the instructional development project, but have relevant expertise.

Designing Formative Evaluations (FEs): (p.279)

The purpose for the formative evaluation is to pinpoint specific errors in the materials in order to correct them.

The best anchor or framework for the design of the FE is the instructional strategy: create a matrix that lists the components of the instructional strategy on one side and the major areas of questions about the instruction on the other.

The 5 areas of questions that would be appropriate for all materials:

  1. Type of learning: are the materials appropriate for the type of learning outcome? (ask expert)
  2. Content: do the materials include adequate instruction on the subordinate skills, and are these skills sequenced and clustered logically? (ask expert)
  3. Clarity: are the materials clear and readily understood by representative members of the target group? (ask target learners)
  4. Motivation: do learners find the materials relevant to their needs and interests? (ask target learners)
  5. Management: can the materials be managed effectively in the manner they are mediated? (ask expert & target learners)

In designing instrumentation for gathering information from learners, you must consider:

  1. the phase: one-to-one, small-group, field trial
  2. the setting: learning or performance context
  3. the nature of the information being gathered

The types of data the we need to collect:

  1. data collected on entry behavior tests, pretests, posttests, and performance context
  2. learners' comments
  3. data collected on attitude questionnaires and/or debriefing comments (reveals learners' overall reactions to instruction)
  4. time required
  5. SME's reactions
  6. manager or supervisor's reactions

Relevant Link:

Example of a Formative Evaluation

Posted by Nada at 12:01 AM EDT
Updated: 05/05/09 1:17 AM EDT
Summative Evaluations
Topic: 92- Summative Evals

Summative evaluations -- which link us back to the needs assessment-- are conducted to document the strengths and weaknesses of instructional materials, to verify their effectiveness with target learners, and to make decisions about whether to maintain currently used materials or adopt materials that have the potential for meeting an organization's defined instructional needs. (pp.340-341)

Summative evaluations answer the questions:

  • "Did the intervention, including the instruction, solve the problem that led to the need for the instruction in the first place?" (p.340)
  • "Did it fill the identified gap?" (Dr. Watkins)

The evaluator is not supposed to be familiar with the materials, the organization requesting the evaluation, or the setting in which the materials are evaluated > external evaluator. 

The 2 main phases of summative evaluation:

  1. Expert Judgment Phase: to determine the potential of candidate instruction for meeting the needs of an organization.
    • Overall decisions: do the materials have the potential for meeting this organization's needs?
    • Specific decisions: (p.341)
      1. Congruence analysis: are the needs and goals of the organization congruent with those in the instruction? > information summary form
      2. Content analysis: are the materials complete, accurate, and current?  > product checklist or rating scale
      3. Design analysis: are the principles of learning, instruction, and motivation clearly evident in the materials?  > product checklist or rating scale
      4. Utility & Feasibility analysis: are the materials convenient, durable, cost-effective, and satisfactory for current users?  > information summary form, product checklist, or rating scale
  2. Field Trial Phase: to document the effectiveness of instruction with target learners in the intended setting.
    • Overall decisions: are the materials effective with target learners in the prescribed setting?
    • Specific decisions: (p.341)
      1. Outcomes analysis: > criterion-reference tests, attitude questionnaires, interviews, observations, company records
        • Impact on learners: are their achievement and motivation satisfactory after instruction?
        • Impact on job: are learners able to transfer information/skills/attitudes to the job setting or to units of related instruction?
        • Impact on organization: are learners' changed behaviors (performance, attitudes) making positive differences in the achievement of the organization's mission and goals?
      2. Management analysis: > questionnaires, interviews, observations, company records
        • Are instructor and manager attitudes satisfactory?
        • Are recommended implementation procedures feasible?
        • Are costs related to time, personnel, equipment, and resources reasonable?

Formative Evaluation Vs. Summative Evaluation:

  • Formative Evaluation: to collect data in order to revise instruction
  • Summative Evaluation: to collect data in order to document the strengths and weaknesses of instruction

Posted by Nada at 12:01 AM EDT
Updated: 05/05/09 12:02 AM EDT
Distance Education, Human Interaction, and ISD
Topic: 93- Distance Educ. & ISD


It goes without saying that distance education is gaining tremendous grounds and is very likely to become The Future of Education. Hence, it needs to be taken very seriously; researchers should team up to find the best ways to develop excellent distance education course materials. The ISD process is in itself an excellent system for the regular classroom. So, one would think that it would be a great idea to adapt it to distance education, just as Young & Young (2002) did. Indeed, their ISD-Web Conversion Process is very comprehensive and can easily be followed for the development of distance education course materials.


The approach to distance education/training that I would follow, based on Young & Young’s article (outlined below), is a combination of online self-study materials that would be very well presented and organized (with media rich simulations), virtual classrooms that “enable live audio AND video-based interactions”, and computer-mediated learning communities “in which learners meet asynchronously in online groups to debate, test, and exchange ideas, as well as receive expert advice.” Besides, since learners in general are so fascinated by Facebook and Twitter, we can make use of one of those two services to promote human interaction. In addition to all the aforementioned, I strongly recommend that the instructor require two class meetings per semester: one towards the beginning and another towards the end. This way, the “human” presence will not be sacrificed.


In order to go into more details, here is how, based on Young & Young’s article, I see the ID process being used for the development of distance education course materials: after re-analyzing the audience, the learning context, the existing materials, and the delivery system, we need to re-design that delivery system, the interface (the overall structure of the Web environment which fosters learners’ information processing—making it user-friendly), the instructional strategies (by cultivating a new view of learning, one that emphasizes how and why, as opposed to what—incorporating a lot of practice and feedback), and assessment (online scoring and security). Afterwards, we need to re-develop materials and make them very interesting and captivating, implement technical deployment and integration and, finally, formatively evaluate to ensure an error-free environment (there should be no errors or shortcomings in how the material is displayed or accessed) and incorporate online evaluations.


As for the instructor/teacher’s role in the design of distance education materials, I firmly believe that it should not be ignored or belittled. Just as no system can replace a mother, no matter how good or less good (not to say bad) she is to her children, no system should replace a teacher or instructor. The human interaction between an instructor and his/her students is invaluable, whether the instructor is good or less good. It is true that some learners have negative experiences with their instructors; it is also true that some children have negative experiences with their mother. Do we remove their mother from their lives?   I am a believer in the instructor’s positive impact on the learners who learn so much more from him/her than just the content of the subject matter. Why should we accept to lose that? So, in order for distance education (based on an adapted version of ISD) to be successful, it needs to give an appropriate role to the teacher/instructor so that the instructor and the students will still have this bond that is developed in regular classrooms.


Nada S.A.


On using the ISD Process for the Development of Distance Education Course Materials:


Based on the article by Andrea & James Young [2002] titled "Converting existing training products for the Web: a new look at the old ISD process" :



There are 4 types of e-learning:

  1. Online self-study materials
  2. Virtual classrooms
  3. Computer-mediated learning communities
  4. Knowledge bases and decision-support tool


  • is time-independent
  • has a more reference-oriented (less didactic) approach to training
  • has a different concept of how, where, and when learning takes place
  • has a different delivery medium: the Web

ISD-Web Conversion Process:

  1.  Re-Analyze:
    • audience
      • Entry-level knowledge and skills (prerequisites)

      • Computer and Internet literacy (Internet access? Same bandwidth?) 

      • Cultural diversity

      • Spoken language(s)

      • New learning application on the job (is it the same for new and original audience members?)

    • learning context
      • Place: where learners will access the training (the office, home, a computer lab)

      • Time: when learners will access the training (during the workday, at night, and/or on weekends)

      • Frequency: will learners use the training for short periods to solve work-related problems, and/or engage with the training for prolonged periods of intense study time?

      • Materials: hardware and software needed to complete the training (do any plug-ins or software applications need to be installed before users can receive the training?)

      • Internet speed: at what speed will users connect to access the training materials?

    • existing materials: not all existing materials can or should be converted for the web. Many interpersonal and problem solving skills associated with management development are difficult to achieve without some face-to-face interaction.

      Decisions about whether or not to convert, and what blend of e-learning solutions to select are influenced by several factors:

      • Types of learning outcomes

      • Budget and time constraints

      • Capabilities of the delivery system (which is supposed to support the delivery method).

    • delivery system: we need to know exactly what the system is or is not capable of before we begin to re-design training for the Web.
  2. Re-Design:
    • delivery system:
      • If you have decided to purchase a commercial delivery system, the features of the system you select will drive many of the delivery system design issues > your task is to choose which features you wish to enable.
      • If you have decided to develop a delivery system from scratch or perhaps customize an existing one > you are faced with a rather large design task. > what attributes and functionality can you afford given your timeline and budget?
    • interface:
      It refers to the overall structure of the Web environment, including patterns of navigation and organization of related groups of information and the graphical presentation and formatting conventions used on individual Web pages. The interface design fosters learners’ information processing.
    • instructional strategies:

      The instructional strategies that worked in the original training will not transfer to the new e-learning environment because modes of interaction, degree of learner control, access to information and learning resources, methods of organizing content, conceptions of time, and technology differ so profoundly in the new environment.
      When making decisions about how to redesign instructional strategies for e-learning, it is helpful to cultivate a new view of learning; one that emphasizes how and why, as opposed to what.

    • assessment:

      When designing assessments to be used in an e-learning environment, there are three primary issues we must address:

      • How to measure learning outcomes online

      • How to score the results of online assessments and provide learner feedback

      • How to maintain a secure online assessment environment

  3. Re-Develop Materials:
    • acquire and re-purpose existing materials:

      Issues to address in the revised copyright agreement include the following:

      • The size of the new audience

      • The use of a password-protected site to limit access to the materials

      • The layout and resolution of the materials in digital format

    • assemble courseware: Reduce file size and use templates
    • enable learning management
  4. Implement:
    • technical deployment: it involves installing the delivery system platform and courseware on servers, configuring the delivery system platform (for example, adding users and courses to the system), addressing firewall and network access issues, and, in some cases, configuring end-user computers to prepare for e-learning.
    • integration: it refers to the human or soft side of implementation.
  5. Formatively Evaluate:
    • quality assurance: an extensive review of the functionality of the course and delivery system is necessary to ensure an error-free environment (there should be no errors or shortcomings in how the material is displayed or accessed). In the software development world, this is referred to as quality assurance (QA).
    • test usability: additional data concerning the usability of the course delivery system should be collected (usability testing).
    • take evaluation online: by using an online form to gather input from learners, you can expect to increase access to geographically dispersed participants.

This retooled ISD process differs from the traditional ISD process in three respects.

  1. First, it envisions the learning as a dynamic and highly personalized event; one that can take place anytime, anywhere, and in any way.
  2. Second, it assumes the use of existing materials and thus has been tailored to meet the challenges of a conversion effort.
  3. Third, it presupposes the Web as the primary delivery media and attempts to take advantage of its unique capabilities to enable superior learning, and ultimately, superior performance on the job.

Relevant Article:


"The Future of Distance Learning: Defining and Sustaining Useful Results" by Kaufman, Watkins, & Guerra (2001)

Posted by Nada at 12:01 AM EDT
Updated: 05/05/09 12:03 AM EDT
Application of ISD

If you are interested in seeing how ISD can be applied:

- Click HERE for a Short Story Unit (by Nada S.A.)

- Click HERE for a Running Training Program (by Carol L.P.)

- Click HERE for a Study Strategy Plan for Reading and Summarizing
  a 200-Page Novel in German (by Susanne H.W.)

Posted by Nada at 12:01 AM EDT
Updated: 05/06/09 9:46 AM EDT

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